Bike Service

Big shout out to Moe the bike mechanic and the whole team at Bass camp Cyclery. They are amazing race support on demand Mechanic service freaking all the way around amazing thanks guys.

Thank you! I’m paralyzed, Disabled Veteran, I do not try to act entitled, I try to be as normal and non assuming as possible. My hand cycle has an issue, I went to about 275 miles of shops one day last week. Thank you! Thank you for helping me with my love ( my hand cycle ) get back on the road. The Amazing Dude that helped us thank you. I’ve only called you sir or bro, I never got the guy’s name. Shame on me. Thank you, sir / bro!!!

Took my mountain bike here for a warranty claim after another bike shop messed up the drop seat cable. They took a look at it, fixed it in an hour, and charged me $50. This was amazing because I was expecting this to take months. Long story short, the other bike shop tried to fix the drop seat issue, couldn't resolve it, and charged me $550 for a new drop seat, parts, and labor just for the drop seat to fail again... I will be taking my mountain bikes exclusively to this shop.

I only recently discovered we had this shop in Castle Rock. I've been in 3 times now to purchase some odds and ends and for various issues/questions on multiple bikes, and have been super impressed with the service I've received. Very competent and helpful; this is a LBS well worth supporting.

Castle Rock Location: I have ongoing issues with an e-bike that are very, very extensive. The owner, Harley has went to bat repeatedly with Bosch and Orbea in regards to said issues trying to find solutions to get me back out on the trail from multiple different angles. I won't go into detail, but I will give an example of him going to bat for me. I wanted to write an email to Orbea complaining of the issues in seeking a resolution. Harley, with a deeper knowledge of the issues from the back end, offered to write the email for me. 24 hours later done and done. I couldn't be happier with Base Camp.

Although I haven’t purchased a bike from these guys yet, I had my bike serviced by them and also purchased gear. I’ve found everybody in the shop to be super helpful, kind, and knowledgeable. The bike service was top-notch…my ride nearly peddles itself up Mt Falcon these days😎 You won’t be disappointed. My next bike will be purchased from Base Camp! Thanks guys 🤙🏽

Just wanted to share my experience with the Base Camp located in Castle Rock. Harley and his crew are so knowledgeable and helpful. I was just looking for some new grips and I got so much more! This is my go to shop and the one I recommend to my Mountain Biking friends!

When I'm riding in south metro Denver or when I'm pushing pedals down in Castle Rock, the MAC Base Camp is a frequent stop along my travels. This place is the spot whether to stock up for the ride ahead or replenish from the ride just finished. Thanks for keeping me on the trail.

Base Camp Cyclery is hands down one of the best bike shops around! As a small business, they truly go above and beyond with incredible customer service. The staff was super friendly, knowledgeable, and never tried to upsell me on anything I didn’t need just honest, high-quality service. It’s refreshing to find a shop that genuinely cares about their customers and the cycling community. If you're looking for expert service with a personal touch, this is the place to go. Highly recommend!

I recently purchased a custom Orbea Wild from Base Camp Cyclery, and I couldn’t be more thrilled with the experience! This is actually my fourth bike from Base Camp, and every time I’m blown away by their outstanding service and attention to detail. From start to finish, Harley, Collin, Moe, and Tony are all exceptional at what they do and make the entire process seamless and enjoyable. Harley really listened to what I was looking for in my custom bike, and helped guide me to the perfect specs. Collin’s expertise in fitting and setup made sure the bike felt like it was built just for me. Tony was incredibly helpful with any questions I had, ensuring I understood everything about the bike and the features it offered. And Moe’s hands-on approach with final assembly and fine-tuning really showed how much care goes into every build. I can't recommend Base Camp enough. They are a top-tier team of professionals who truly care about their customers, and the quality of bikes and service is unmatched. If you're in the market for a new ride, look no further than Base Camp Cyclery!

I had a bike that hadn't been ridden in several years. It was in rough shape. I took it to Base Camp Cyclery for a tune-up. Harley was great to work with! He answered all of my questions and didn't make me feel stupid for asking them. He didn't try to up-sell me on anything. He went through the entire bike, told me exactly what it would cost to get it riding again. When I picked it up, it looked like it was new out of the box. I highly recommend this bike shop and I will definitely be back to give them my business.

Fantastic service! The staff was knowledgeable, friendly, and helped me find the perfect bike. The quality and selection of bikes were top-notch, and they made sure I left fully satisfied. Highly recommend for anyone looking for expert advice and great customer care!

If you have been disappointed with the service you have been getting from the bike shops in Castle Rock and Parker, this is your place!! I took my bike in; Roger was very conscientious about everything and did a great job. Highly recommend!

Amazing bike shop. Roger is so helpful and knowledgeable. My partner and I got Velotric 2 bikes and we could not be more pleased with our purchase and the support and assistance we have received!

Had a great experience at Base Camp. Walked in just looking around and found several things I had on my wishlist and a few things I didn't know were a thing that is now on my wishlist. Staff was helpful, friendly, and seemed well informed on all things cycling. I will definitely be coming back.