Bike Service

Fantastic service! The staff was knowledgeable, friendly, and helped me find the perfect bike. The quality and selection of bikes were top-notch, and they made sure I left fully satisfied. Highly recommend for anyone looking for expert advice and great customer care!

If you have been disappointed with the service you have been getting from the bike shops in Castle Rock and Parker, this is your place!! I took my bike in; Roger was very conscientious about everything and did a great job. Highly recommend!

Amazing bike shop. Roger is so helpful and knowledgeable. My partner and I got Velotric 2 bikes and we could not be more pleased with our purchase and the support and assistance we have received!

Had a great experience at Base Camp. Walked in just looking around and found several things I had on my wishlist and a few things I didn't know were a thing that is now on my wishlist. Staff was helpful, friendly, and seemed well informed on all things cycling. I will definitely be coming back.

What a great bike shop. Amazing customer service. They took the time to help me with my bike problems. They helped educate me on how to fix a few problems on my bike before needing to do bigger more expensive fixes. I will bring all of my business to base camp from now on. I really enjoyed the way I was treated. I would give more stars if I could.

Great service at a good location. Stopped by for a quick service on my bike and was taken care of professionally and quickly and ready to ride in just a few minute with none of the elitist bike shop attitude I experience at many other locations around the Metro area. Will definitely be back to this shop the next time my bike needs work!

The best bike shop!! I’m very new to biking and Roger was extremely helpful every time I came in and made sure my bike was setting me up for success. Super nice! Support your local bike shop.

As complicated as bikes are these days, it is hard to find good bike mechanics versed in all three bike disciplines, and the expensive higher end bikes. We have been starved for a good bike shop in the Castle Rock area including Parker. I’ve driven back to Boulder to have my bikes worked on. These guys are great - Roger went several extra miles to fix my Gravel bike I built online: derailleur overall, a buggered rim taped tubeless tire, and a serious wheel true @ a more than fair price I was glad to pay. Roger is a true bike Guru. They have a proper selection of bike accoutrements, and proper bikes. You should at least stop in to thank them for choosing Castle Rock to set up shop, and go ahead and buy some “New Bike In A Can.”

Thank you Base Camp. Nothing but great things to say about this outfit. I have had two bikes serviced here twice and they have always been friendly and professional. One time my wife's bike was having some issues with the dropper post after a service and they fixed it with no hesitations. It was great, I stayed back and conversed with them for 20-30 minutes while they fixed the issue. Recently I moved up to Montana and they packaged and shipped both my bikes. They were struggling to break down a part with my wife's bike (darn aussie bike) but communicated and resolved the issue with no extra charge. I should also mention the break down cost was 50% less than another shop in Castle Rock. If I still lived in Colorado, I wouldn't take my business anywhere but Base Camp Cyclery.

Best bike shop in the area, and I've used almost all of them at some point. Harley and Roger are both great. I've thrown a bunch of different repairs at them, and they always come through with fast service at a reasonable price. They have even fixed issues that other shops just wrote off. Base Camp has become my go-to shop.

Service was great and employees were very kind. Plus they had every part we needed witch was great. This was a lot better than other bike shops in Castle Rock.

The folks here were so friendly and fixed my old bike up really quickly! They worked with me to figure out exactly what my bike needed and helped answer all my questions.

I visited Base Camp Cyclery for the first time today. I had a brake adjustment issue I couldn’t figure out. They were friendly and efficient and had me back on my bike in 10 mins. It’s great to find a shop close to me with excellent service! I’ll be back.

I bought my first bike from base camp and it was a great experience! They were very informative and patient with my 1 million questions! Harley was a great resource and I will be coming back soon! As I’m shopping for bikes for friends, fixing mine, or adding parts I’ll definitely be back. Laura was also a great resource to have for my girlfriend as MTB can be intimidating and she helped with her confidence!

Great service and great people. Happy to find people that love what they do and care about you. I had several issues helped with that other bike shops either couldn't fix or didn't care to.