Got a flat tire while riding on the Platte River trail on my ebike. I wish I called here first.... read moreGot a flat tire while riding on the Platte River trail on my ebike. I wish I called here first. After another shop down the street with terrible customer service and communications skills left me in a bind these guys saved definitely save the day. I was able to stop in, have them fix the flat with no problems and got a new hat too. The guys were really friendly, knowledgeable and professional. ( even when faced with a know it all yet know nothing snarky woman who walked in and aggresivly, rudely and repetitively questioned the guys about parts they had already stated they didn't carry. Before she insulted their knowledge and left.) I'll be back here for sure to get all my bikes worked on and have already recommend it to a few friends. Amazing, thanks again! read less

Over the past few months I’ve had a great experience at BaseCamp. I worked with Harley to help me select... read moreOver the past few months I’ve had a great experience at BaseCamp. I worked with Harley to help me select & source the mountain bike I wanted. Once it came in they put on all the personal touches I wanted, and helped me get the bike dialed in. Also, their mechanic Mo sourced parts and restored a 1990’s vintage road-bike for my gf that came out flawless! Through all this, Harley and his staff were very helpful with answering all my questions and providing suggestions on upgraded parts and equipment. Really appreciate their shop and look forward to continuing business there. read less

Despite selling high end mountain bikes the crew at Base Camp are super down to earth and easy to work... read moreDespite selling high end mountain bikes the crew at Base Camp are super down to earth and easy to work with. Service prices are super reasonable and will work with you for a custom bike order from Yeti, Ibis, and other top brands. Highly recommend if you are in the market for a high end full suspension mountain bike. read less

Incredible shop and experience! I have had the opportunity to ride and purchase great bikes from local and regional... read moreIncredible shop and experience! I have had the opportunity to ride and purchase great bikes from local and regional shops. These guys have all the right brands that are players in the market - Yeti, Santa Cruz, Orbea, etc. The main differentiator here was they did not push - I had an idea of what I wanted, and these guys effectively introduced additional ideas, then helped guide me to the right one. I cannot recommend them enough! read less

Base Camp is a very nice shop with knowledgeable staff. They helped me secure a SRAM hub and got... read moreBase Camp is a very nice shop with knowledgeable staff. They helped me secure a SRAM hub and got it covered under warranty. They always have a good selection of mountain bikes built up in the store or available within a few days. read less

Found this gem last week while shopping for a bike and helmet for myself and 4 year old daughter. My... read moreFound this gem last week while shopping for a bike and helmet for myself and 4 year old daughter. My daughter was able to try out multiple bikes to figure out what she liked, and find a purple helmet - score! I’m still figuring out which mountain bike I want, but it will definitely be from here. The staff was very friendly and helpful and we will make this our shop for tuning our bikes moving forward. Bonus points for being next to a brewery and across from an ice cream shop! read less

Great shop for both adult and kids mountain bikes. Super friendly and helpful staff that is very knowledgeable. I have... read moreGreat shop for both adult and kids mountain bikes. Super friendly and helpful staff that is very knowledgeable. I have purchased a bike through this shop and the experience was top notch. My only problem is I can never visit without buying something, they seem to have a "need" item every time I walk in the door. Check this place out if you can. read less

I had never been to Base Camp before, but I was having trouble finding a shop that could fix my... read moreI had never been to Base Camp before, but I was having trouble finding a shop that could fix my front brake within a reasonable timeline (COVID-19 has swamped bike shops). They got me in and fixed the brake sooner than projected. I really appreciate that they went out of their way to help me. I’ll definitely go back. read less

This bike shop is the epitome of why you should support your local bike shop! Harley was super helpful in... read moreThis bike shop is the epitome of why you should support your local bike shop! Harley was super helpful in assisting me purchasing my Yeti MTB and offered several solutions beyond the standard build. The guys are very friendly and the environment in the shop is super laid back but supportive. Can't recommend these guys enough! read less

The folks at Base Camp Cyclery do it right. I've always wanted to have a local bike shop where I... read moreThe folks at Base Camp Cyclery do it right. I've always wanted to have a local bike shop where I could talk bikes, get repairs, and shop with an honest team - this is the one. The team at Base Camp is knowledgeable about bikes, repairs, racing, and the community they serve. I bought my first carbon bike from these guys and never felt pressured; instead, I got a great bike with awesome service. I have recommended this place countless times to friends and co-workers, and now I'm recommending it here! You won't be disappointed. read less

I just needed a couple quick service items done on my bike (shifting adjust, top bleed on brakes, and install... read moreI just needed a couple quick service items done on my bike (shifting adjust, top bleed on brakes, and install new grips), and they got it done right away for a great price! However, I did have to ask the mechanic to test ride my bike before giving it back to me. Maybe he was just in a rush which was understandable given their work load, but a quick check is always necessary in my opinion. I ended up not liking the grips I picked out (totally my bad), and they were understanding and cut me a deal on another pair. Good customer and bike service! They also have hand sanitizer if you ask for it, everyone was wearing masks, and they only allow 2 customers at a time aka they actually care about the health and safety of employees and customers. read less

These guys slayed the day for me , I went to another bike shop closer to my house before going... read moreThese guys slayed the day for me , I went to another bike shop closer to my house before going in to BC and the first shop was not very helpful. The guys at BC dumbed down the repair for me and I bought the parts and fixed my bike in 15 min after returning home. ROCK STAR service , I will go back there every time from this day on. read less

Base Camp is my favorite bike shop in Denver. They’re incredibly helpful with small and large asks, somehow magically seem... read moreBase Camp is my favorite bike shop in Denver. They’re incredibly helpful with small and large asks, somehow magically seem to have inventory which in 2021 is not trivial, and carry my favorite brands. While I’m an experienced cyclist I notice how shops treat people who don’t know a ton about bikes and at Base Camp they treat everyone like they’re valued customers. Really appreciate them. read less

I came in to test ride an Ibis Ripmo at Base Camp and had a great experience. The bike was... read moreI came in to test ride an Ibis Ripmo at Base Camp and had a great experience. The bike was actually still in a box the day before and Mo and the staff there worked expeditiously to build it for me. Really appreciated the fast turnaround and the helpful staff at the shop who let me test ride the bike around the neighborhood! read less

Just bought a bike here and really enjoyed my experience! Great new addition to the neighborhood. Tons of knowledge and... read moreJust bought a bike here and really enjoyed my experience! Great new addition to the neighborhood. Tons of knowledge and very patient with me as I was deciding. I highly recommend this new shop! read less