Bike Service

My husband and I for years were wanting to get bicycles, so when it came time to make the purchase... read moreMy husband and I for years were wanting to get bicycles, so when it came time to make the purchase we looked around town to see what was available. Base Camp Cyclery was in our neighborhood so we went to check them out. The staff was great! Everyone was kind, laid-back, and answered any questions that we had. They were knowledgeable and honest about their inventory and made the decision to purchase from them so easy. They helped us pick out any needed accessories that we would need and made the buying experience really great. We absolutely LOVE our bikes and are so grateful for Base Camp Cyclery and their staff. We will be sending all friends and family their way! They have customers for life with us and we will not trust our bikes with anyone else. read less

The folks at Base Camp Cyclery do it right. I've always wanted to have a local bike shop where I... read moreThe folks at Base Camp Cyclery do it right. I've always wanted to have a local bike shop where I could talk bikes, get repairs, and shop with an honest team - this is the one. The team at Base Camp is knowledgeable about bikes, repairs, racing, and the community they serve. I bought my first carbon bike from these guys and never felt pressured; instead, I got a great bike with awesome service. I have recommended this place countless times to friends and co-workers, and now I'm recommending it here! You won't be disappointed. read less

Got a flat tire while riding on the Platte River trail on my ebike. I wish I called here first.... read moreGot a flat tire while riding on the Platte River trail on my ebike. I wish I called here first. After another shop down the street with terrible customer service and communications skills left me in a bind these guys saved definitely save the day. I was able to stop in, have them fix the flat with no problems and got a new hat too. The guys were really friendly, knowledgeable and professional. ( even when faced with a know it all yet know nothing snarky woman who walked in and aggresivly, rudely and repetitively questioned the guys about parts they had already stated they didn't carry. Before she insulted their knowledge and left.) I'll be back here for sure to get all my bikes worked on and have already recommend it to a few friends. Amazing, thanks again! read less

Whether you are a hard core cyclist looking for your next Yeti or Cruz or just an average rider (me)... read moreWhether you are a hard core cyclist looking for your next Yeti or Cruz or just an average rider (me) looking for honest, no pressure advice, this IS your store to go to!! Base Camp Cyclery is new but the bike experts inside are not. They come from all backgrounds and have decades of combined years of experience. They will put you on the right bike for your needs and their service department is the best in the business to keep your ride running smooth. read less

Harley McLellan and company are rock stars! I had an issue with my wife's bike on Saturday night. ... read moreHarley McLellan and company are rock stars! I had an issue with my wife's bike on Saturday night. On Sunday, the power was out due to a storm. Despite this, Harley and Co opened the shop and fixed her bike in the dark. Awesome team, best around never stop! read less

I love this shop. Being a new bike owner, I definitely have a lot to learn regarding how to keep... read moreI love this shop. Being a new bike owner, I definitely have a lot to learn regarding how to keep my bike in good condition. I have gone to a lot of bike shops and Base Camp has ALWAYS been the most knowledgable, friendly, accommodating and welcoming. Not only do they help keep my bike in good condition, they educate me along the way. I enjoy going into the shop and I trust these guys 100% and am excited to have found my local bike shop. Would highly recommend! Thanks guys! read less

I Highly recommend Base Camp Cyclery! Great staff, very knowledgeable mechanics and super fast response to emails! I would definitely... read moreI Highly recommend Base Camp Cyclery! Great staff, very knowledgeable mechanics and super fast response to emails! I would definitely do business with this shop again!Thank you so much Base Camp Cyclery!I love my new bike!!Maria read less

Found this gem last week while shopping for a bike and helmet for myself and 4 year old daughter. My... read moreFound this gem last week while shopping for a bike and helmet for myself and 4 year old daughter. My daughter was able to try out multiple bikes to figure out what she liked, and find a purple helmet - score! I’m still figuring out which mountain bike I want, but it will definitely be from here. The staff was very friendly and helpful and we will make this our shop for tuning our bikes moving forward. Bonus points for being next to a brewery and across from an ice cream shop! read less

I've been to a lot of bike shops in my day, and Base Camp is among one of the greats.... read moreI've been to a lot of bike shops in my day, and Base Camp is among one of the greats. They sell bikes and bike accessories that you would want to see in a local shop (rather than just on an online retailer), at competitive prices, in a really cool environment. Most importantly is how approachable the staff is there. A lot of bike shops can get snobby, or don't provide the best service, and for Base Camp, that is not at all the case. They have taken incredible care of my bike and have shown patience answering every single question and concern I had during my buying process. After buying my bike, anytime I had a concern, they have been reachable, informative and extremely helpful. I will continue to drive out of my way to support Base Camp, and suggest that anyone looking for a mountain bike,service, accessories etc. to look no further. Harley, Collin, Moe and Eric are all super cool and will take great care of you. read less

Harley and his team were absolutely amazing. Harley let me know about a great opportunity to trade my bike in... read moreHarley and his team were absolutely amazing. Harley let me know about a great opportunity to trade my bike in and got a great value for my stump jumper, through a program called TradeUp. Very knowledgeable and honest guy, very very happy with my new Bronson C R. Would highly recommend Base Camp to anyone in the area looking for a great bike selection and an even better staff! Stop in there as soon as you can and don't forget to grab a beer next door after at Platt Park Brewery. read less

Bought my new Ripmo here. Harley and Colin were fantastic and very helpful along the entire process. Great selection of... read moreBought my new Ripmo here. Harley and Colin were fantastic and very helpful along the entire process. Great selection of bikes to demo and try out before pulling the trigger. Definitely would recommend! read less

These guys are great. I rented two mountain bikes for my son and me for the weekend. The... read moreThese guys are great. I rented two mountain bikes for my son and me for the weekend. The guys hooked me up with a brand spankin' new IBIS Ripley and my son had a sweet Orbea Occam. They were super chill and made the rental experience awesome. I highly recommend this neighborhood bike shop. I'll be back again next time I am in Denver. read less

Incredible shop and experience! I have had the opportunity to ride and purchase great bikes from local and regional... read moreIncredible shop and experience! I have had the opportunity to ride and purchase great bikes from local and regional shops. These guys have all the right brands that are players in the market - Yeti, Santa Cruz, Orbea, etc. The main differentiator here was they did not push - I had an idea of what I wanted, and these guys effectively introduced additional ideas, then helped guide me to the right one. I cannot recommend them enough! read less

Despite selling high end mountain bikes the crew at Base Camp are super down to earth and easy to work... read moreDespite selling high end mountain bikes the crew at Base Camp are super down to earth and easy to work with. Service prices are super reasonable and will work with you for a custom bike order from Yeti, Ibis, and other top brands. Highly recommend if you are in the market for a high end full suspension mountain bike. read less

Small, local, super experienced mtb shop with amazing staff and service. Absolutely top tier. Harley evaluated my situation and referred... read moreSmall, local, super experienced mtb shop with amazing staff and service. Absolutely top tier. Harley evaluated my situation and referred me to Moe upstairs, who somehow can take all the time he needs with customers in what is obviously a very busy place. I felt really lucky to get a great solution during this time of short inventory, when even large shops are getting no deliveries. Base Camp is a treasure. read less